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TERMS & CONDITIONS

SECURITY DEPOSIT & PAYMENT

Upon making a reservation the customer insures a NON-refundable deposit fee to hold the reservation. Payment for packages will be taken in two payments.

MISSING OR DAMAGED ITEMS

The customer is responsible for any item rentals during duration of event. This includes ANY missing or damaged items. Any item found to be missing or damaged, replacement cost will be deducted from banking card on file. Any dispute in any damaged or missing items must be made within 30 days of service date.

EVENT RESCHEDULE

In the event of reschedule, this may be granted within 3 weeks of event date. Depending on rentals and inventory reserved, your date may be reserved.

CANCELLATION POLICY

Once a reservation has been made a NON-refundable security deposit is taken. Clients have the option to cancel within 4 weeks of event date and reschedule on different available date. Our rentals are on a first come first serve basis. We hold inventory per client specifically and can hinder other clients from making reservations. After the 4 weeks, NO exceptions will be made.

INCLEMENT WEATHER

Should there be concerns for seasonal inclement weather, Flower Parliament and client will discuss alternative options for reservation location.

FLOWERS and FLOWER DELIVERY

As flowers are a perishable item, we do our upmost to ensure that the quality of flowers are reflective of our quality standards. However, it is client responsibility to maintain water levels and cut stems periodically. If flowers go without maintenance their life cycle will not last very long. If there are any flower issues that may arise, we must be notified within 24 hours of delivery or reservation. Please e-mail hello@flowerparliament.com with photos. In the event of hotter weather, and or wind, Flower Parliament does not assume responsibility for flowers. Any flowers that may be out of stock or are unavailable for any reason from wholesaler, Flower Parliament reserves the right to substitute flowers with similar look or color story without prior client consultation. Should you need or want a specific flower or product, please contact us and check for availability.

ALCOHOL POLICY

Client agrees to and is responsible that any participant or guest that attends reservation that consumes any alcohol that was purchased through Flower Parliament, that the company assumes no responsibility for any damages and holds no liability due to any underage drinking

COVID

Flower Parliament takes upmost care when ensuring cleanliness and safety between rentals. Client understands and assumes responsibility should there need to be any changes due to any illness within highlighted cancellation policies. Any emergency cases will be reviewed and considered by a case by case basis. Flower Parliament understands and will hereby take client account seriously.

OTHER TERMS & CONDITIONS

Any drug abuse and or profane behavior is strictly prohibited with use of any Flower Parliament property or rentals or any reservations. Any hateful or discriminative behavior displayed on any social media platforms and or any photos, client will be asked to remove and client relationship with company will be terminated.

OTHER TERMS & CONDITIONS

Flower Parliament reserves the right to refuse service, cancel, and make necessary substitutions that deems appropriate with all events and flower purchases. All sales are final, credit may be given on case by case basis.

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